Mortgage Policies and Procedures

Mortgage Operating and Management Systems

Providing Mortgage Quality Control Plan templates and Mortgage Policies and Procedures to help you comply with Federal Laws and Agency (Fannie Mae/ Freddie Mac, FHA, HUD, GNMA) requirements.




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10-27-14 AML-BSA Self-Audit Checklist for Lenders and Brokers - Use to ensure correct implementation.

6-24-14 Review Your Policies - Ensure you have applied all updates

6-18-14 Social Media Policy for mortgage loan originators - Click here to read article and request download

1-10-14 HPML Appraisal Policy for Non-QM loans.

10-30-13 (updated) Ability to Repay Policy - 10-23-13 Although our procedures in the packages completely document ability to repay, some clients wanted a specific policy.

7-30-13 FNMA Re-Organized QC Guide - Your policy complies, except for FNMA reporting requirements.  Addendum coming 8/16/13.

7-18-13 Free E-Sign Policy, Procedure - on our Quality Control Plan Updates page

6-3-13 Vendor Management - Participate in the Vendor Management Survey and receive an updated Vendor Management Best Practices

5-13-13 - FNMA QC Plan Evaluation - Check the blog for a free QC Plan Analysis Worksheet from FNMA


Check the status of product updates on our Updates and Downloads - re-subscribe if you are not getting notifications


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Written Mortgage Quality Control Plans and Mortgage  Policies and Procedures - Within 24 Hours


Writing and implementing policies and procedures represents one of the
most time consuming and costly tasks facing  compliance managers, operations executives or line business managers.  Whether a quality control plan, business management system, policies, procedures manual, or training program, writing from scratch can be a painfully time-consuming process.  We provide industry standard documentation for you to customize to match your company's practices.

What we provide:

  • Complete Bank, Credit Union and Mortgage Lending Policies and Procedures
  • Mortgage Quality Control Plan Solution for FHA/HUD, VA, Fannie Mae (FNMA), Freddie Mac (FHLMC), USDA
  • Fannie Mae and Freddie Mac Pre-Funding Audit Requirements 
  • "Fraud Red Flags" Fraud Detection and Prevention Plans
  • HUD Post-Closing AND Production Quality  Control (for GNMA - Ginnie Mae lenders)
  • Mortgage Specific Red Flag-Identity Theft Plan for FACTA, Gramm-Leach-Bliley, and FTC Safeguards
  • Expertise - 2,783 customers deployed since 1996 (as of 6/1/2013)
  • Location in Washington, DC - fast access to HUD, FNMA, FHLMC, VA, USDA
  • Added Value - Each Module Contains MULTIPLE policies and procedures, not just one.

Our Products: 

  • are GUARANTEED to meet requirements - we stand by our products

  • are constantly updated

  • Electronic Policy and Procedure templates (Word, PowerPoint, Excel) that can be completely customized

  • integrate with each other - use one module or many

  • include FREE basic customization

  • are ready to use "off the shelf"

  • are Intranet Policies and Procedures ready (hyperlinked/indexed ready)

  • can be integrated with existing policies/procedures

  • are fully compliant with all agency requirements and are GUARANTEED acceptable

  • Delivered in Word, Excel and PowerPoint Format

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Rockville, MD 20850

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